placing an order and confirming payment on the websites of On-Bike
/Quasar Products Limited you are entering a legally binding contract
in accordance with the following terms and conditions of sale.
Specifications on this website of the goods to be sold may be altered
as a result of our continuous efforts to improve product quality
and performance. All of our products are certified to conform to
the CE (Conformité Européenne / European Conformity)
Marking Directive by independent accredited test laboratories.
Goods are generally available and ex stock. In the unlikely event
an item is out of stock, then we will notify you for your further
instructions, or of any delay that may occur in delivery times.
The price of the goods shall be the price listed on our website
on the date of your order, inclusive of any VAT which may be payable
by you. All prices displayed on the website are quoted in UK Pounds
Sterling and must be paid in full, including delivery charges. All
prices may vary. Customers and not On-Bike /Quasar Products Limited
are responsible for any applicable customs duties or taxes in their
We will treat each order for goods, which is confirmed when you
click on the BUY NOW button on the Confirm Purchase screen, as an
offer by you to purchase the goods and services subject to these
terms and conditions. We shall supply you, subject to availability,
with the quantity and specification of goods set out in your order.
We shall confirm each order by email and such confirmation shall
be our acceptance of the contract between us.
If you have any problems when attempting to order online, technical
or otherwise, email us at email@example.com or telephone us on +44
(0) 1827 61754
Payment may be made by any of the methods indicated on our website.
Goods will not be shipped unless payment is received in full. Payment
is automatically authorised online, but we will not debit your payment
method until the goods are shipped from our premises.
Delivery shall be made at the address specified by you at the time
of ordering. We will make every effort to deliver within the times
specified, but delivery times quoted are approximate only and we
cannot be held responsible for any inconvenience arising from failure
to provide the advertised service because of factors which could
reasonably be considered to be outside our control. We strongly
advise that if the goods are required for a specific date they are
ordered in advance to avoid any disappointment. Risk of damage or
loss of the goods shall pass to you at the time of delivery to the
specified delivery address.
On-Bike /Quasar Products Limited wants you to be totally satisfied
with your purchase. If for any reason you are not entirely happy
with your order On-Bike /Quasar Products Limited will refund the
value of the goods supplied provided that you first notify us of
your intention to cancel using the procedure outlined and providing
that the goods, together with the original invoice, are returned
to On-Bike /Quasar Products Limited in perfect condition to the
address specified on the invoice within seven working days after
the day of delivery. A certificate of posting should be obtained
as we cannot be held responsible for the non-delivery of goods to
our address without it.
Right to Cancel
Under the Distance Selling Regulations, you have a right to cancel
your order for any item purchased on this website for a full refund.
Your right to cancel does not apply to items that have been used
or fitted by you. In addition the right to cancel does not apply
to software that has been opened or unsealed. You must take reasonable
care of the goods while they are in your possession.
To cancel your order, email us at firstname.lastname@example.org or telephone
us on +44 (0) 1827 61754
Damaged or Defective Goods
If, in the unlikely event, your goods arrive in a damaged condition
or are defective, you must inform us as soon as is practically possible
stating the invoice number and the nature of the defect or shortage.
Failure to do so will deem that you have accepted the goods
If for any reason a replacement is not available for a damaged
or defective item then On-Bike /Quasar Products Limited will refund
the value of the returned goods to the original payment method.
Choice of Law and Jurisdiction
These Terms shall be governed by and construed in accordance with
Nothing in these conditions will reduce your statutory rights relating
to faulty or misdescribed goods. For further information about your
statutory rights contact your local authority Trading Standards
Department or Citizens Advice Bureau.